Terms & Conditions

Effective date: September 1, 2026

These Website Terms & Conditions (“Terms”) govern use of sendervantage.com, operated by Patoca Ventures LLC, doing business as Sender Vantage (“Sender Vantage,” “we,” “us,” or “our”). Please review them before using the website. If you do not agree with these Terms, do not use the website.

1. Website purpose and separate agreements

This website provides information about our shipping consulting, shipping solutions, and related support services. You may use it to learn about our services, contact us, request an analysis, or access linked tools.

Submitting an inquiry, booking a call, or requesting an analysis does not by itself create a paid service agreement or authorize us to charge you. Customer services, pricing, billing, payment authorizations, shipment obligations, and any service-specific commitments are governed by the applicable agreements separately accepted by the parties. Those agreements control over these Terms for the services they cover.

2. Appropriate use

You agree to use the website lawfully and to provide accurate information when communicating with us. If acting for a business, you must have authority to submit its information or request services on its behalf.

You must not attempt unauthorized access, interfere with website security or operation, upload malicious code, impersonate others, or use the website to infringe another person’s rights. We may restrict access where reasonably necessary to address misuse or protect the website.

3. Information and documents you submit

When you provide invoices, shipment data, or other documents, you confirm that you are authorized to provide them for the requested purpose. Submit only information reasonably necessary for the inquiry or service. Remove unrelated personal information or sensitive data where practical.

You retain your rights in submitted materials. You authorize us to use and share those materials as reasonably needed to respond to your request or provide agreed services, consistent with our Privacy Policy and applicable agreements. Submitting materials does not give us permission to publish your confidential invoices or identify you publicly as a customer.

4. Quotes, rates, and savings estimates

Website examples, estimates, and analyses depend on the information and assumptions used. Actual shipping costs and savings may vary with shipment characteristics, volume, dimensions, billable weight, destination, service level, carrier pricing, surcharges, and other factors.

Unless expressly included in a separate written agreement, an estimate is not a guarantee of savings, a fixed rate, or a promise of availability. A specific quote may include its own validity period and conditions. Website information does not override an accepted written quote or agreement.

5. Carriers, delivery, and claims

Transportation and fulfillment may be performed by third-party carriers or service providers. Applicable carrier and service agreements determine shipment acceptance, packaging requirements, delivery commitments, prohibited items, liability limits, and claim requirements.

Website descriptions of transit times are informational unless an applicable service expressly includes a delivery commitment. Claims assistance does not guarantee approval, reimbursement, or payment by a carrier or other provider. Nothing in these Terms removes obligations Sender Vantage expressly accepts in a separate agreement or liability that cannot lawfully be excluded.

6. Third-party websites and tools

The website may link to or incorporate third-party scheduling tools, portals, payment services, or other platforms. Those providers operate their own services under their applicable terms and privacy notices. We do not control third-party websites or guarantee their continued availability.

References to carriers, platforms, or other companies identify the relevant services and do not by themselves imply endorsement or a particular affiliation.

7. Intellectual property

Website text, graphics, branding, and other content belong to Sender Vantage or their respective owners and are protected by applicable intellectual property laws. You may view the website and make reasonable internal business use of its publicly available information. You may not reproduce, resell, or commercially distribute protected content without permission or another lawful basis.

Third-party names and trademarks remain the property of their respective owners.

8. Website availability and disclaimers

We aim to keep website information useful and accurate, but information may become outdated or contain errors. We may update, modify, or discontinue website features.

To the extent permitted by law, the website and its general informational content are provided “as is” and “as available,” without warranties of uninterrupted access, error-free operation, or fitness for a particular purpose. This provision does not limit express commitments in a separate agreement or warranties that cannot lawfully be excluded.

9. Limitation of liability

To the extent permitted by applicable law, Sender Vantage will not be liable for indirect, incidental, special, or consequential losses arising from use of, or inability to use, this website, including lost profits or business opportunities.

This limitation applies to website use. It does not replace the liability terms of a separately accepted customer agreement or applicable carrier agreement. Nothing in these Terms excludes liability for fraud, willful misconduct, gross negligence, or any liability that cannot lawfully be limited. If applicable law does not permit a limitation, that limitation applies only to the extent allowed.

10. Privacy

Our Privacy Policy explains how we handle personal information associated with the website and related interactions. You can read it at https://sendervantage.com/privacy-policy. These Terms do not independently provide consent for advertising, marketing messages, cookies, or automatic payments where separate consent or authorization is required.

11. Changes and other provisions

We may revise these Terms by posting an updated version and changing the effective date. Changes apply prospectively, subject to any notice and acceptance requirements under applicable law. A website update does not amend a separately signed customer agreement.

If a provision is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision on one occasion does not waive the right to enforce it later.

12. Contact us

Questions about these Terms can be sent to:

Patoca Ventures LLC, DBA Sender Vantage
Email: support@sendervantage.com
Phone: (858) 218-6292
Mailing address: 30 N Gould Street, Suite N, #67280, Sheridan, WY 82801